Centralized Medical Coordination by First Ambulance

First Command

Centralized Medical Coordination

FirstCommand is the brain of our operations — a mission-critical, 24/7 command centre that manages ambulance deployment, hotline services, and EMS coordination across regions.

Beyond our internal operations, FirstCommand is available as a fully managed EMS command service for private hospitals, industrial clients, and healthcare networks. We currently run ambulance hotlines for several leading hospitals, offering seamless, real-time control without the need for in-house infrastructure

Aligned with National EMS Systems

Public hospitals operate through MIEC under MERS 999. FirstCommand is designed to mirror and align with this national standard, enabling private hospitals to match the same level of emergency coordination and responsiveness.

What FirstCommand Offers:

24/7 ambulance hotline & dispatch management

Trained medical call handlers & EMS case managers

Custom workflows tailored to hospital SOPs

Real-time vehicle tracking, escalation & communication

Case logging, reporting & compliance dashboards

Ideal for:

Private hospitals outsourcing EMS command functions

Healthcare groups seeking centralized, scalable coordination

Event organizers and industrial sites needing live support

Think of FirstCommand as your hospital’s external command centre — fully operational, zero overhead.

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