GOING THE EXTRA MILE TO SAVE LIVES
ABOUT
US
First Ambulance is a proudly Malaysian emergency medical services outfit. For over 20 years, we’ve served our local community with standards far exceeding global standards. Ever growing in size, our fleet of advanced life support ambulances is currently 44-strong with 140 paramedic and drivers, giving us the capability to dispatch category A or B ambulances at a moment’s notice, depending on the situation(s) at hand.
Our dedicated and driven team of lifesavers are on standby 24/7/365 to provide assistance with speciality care and preventative care. First Ambulance’s dedication to saving lives also finds us responding to international crises when help is needed in mass casualty incidents abroad.
First Ambulance runs on an ISO 9001 certified management system that ensures we uphold consistently excellent service across our operations, keeping in line with leading global guidelines.
OUR CORE TEAM MEMBERS
Steven Penafort
Managing Director
Dr. Thayaharan S.
MD (UGM) M.EM.Med (UM), Emergency Physician
Nithi Maniam
Commercial Director
Deborah Eduin
Head of
EMS
Nadia Z
Senior Coordinator
HUMBLE BEGINNINGS
Mr. Bruno Penafort began his 1st year of operations with 1 Unit of Toyota Hiace ambulance in Klang, then called “LIFECARE” Ambulance in 1997. The business was restructured and a new company, First Ambulance Services Sdn Bhd was formed and grew rapidly with small handful of employees’ who ran a total of 3,000 calls in the first year of formation.
OUR
CORE
VALUE
We believe the finest thing a man can do with his life is to save another. For over 20 years, we’ve served our community with the highest quality emergency medical services available, armed with the right tools, the right people and right skills. At FIRST Ambulance Services, we don’t just operate ambulances – we’re Driven to Save Lives.
VISION
TO BE THE NUMBER 1 AMBULANCE SERVICE IN MALAYSIA
MISSION
To uphold our duty going beyond being the number 1 emergency rescue service in the Klang Valley to becoming Malaysia’s number 1 ambulance service provider.
OUR HISTORY
STRENGTH TO STRENGTH
Over its brief history, First Ambulance has gone from only one ambulance providing only basic life support, to what are now six dispatching locations, 3 stations with operations in Klang Valley, Terengganu , Johor, and Kota Kinabalu with more than eighty full time employees providing Advanced Life Support with state of the art equipment, a wheelchair transport service with a 24/7 Dispatch center and a full time Chief Medical Officer. We believe that the citizens of Malaysia deserve a world class ambulance service and aims provide the region with a well-designed and effective emergency ambulance service.
OUR PARTNERS
